Terms-and-conditions | Innercircles

Terms & Conditions

Effective Date: November 29, 2023

Introduction

InnerCircles is an all-in-one platform for creators, virtual business providers, and brands to establish a subscription-based community [community chat, exclusive content or services, InnerCircle events], offer individual experiences [live calls, virtual events, video messages, direct messages, etc.], and collaborations [creator collabs, brand promotions, digital media services, content creation, etc.]

Experiences and Collaborations posted to your InnerCircle profile will automatically populate within InnerCircles’ marketplace. Posts are categorized based on the type of service-offering and creator’s interests, for prospective fans, clients, or companies to discover your InnerCircle communities, experiences, or collaborations by mutual interests.

InnerCircles LLC (InnerCircles, Our, We, Us) Terms of Use (Terms) apply to all users accessing our website (about.innercirclesapp.com) or web-app (innercirclesapp.com, innercircles.online) from any device. By accessing or using Our website or web-app (collectively, Services), you (You, Your, User, Creator) signify that you have read and agree to these Terms. By using our Services, you also agree to the policies presented within InnerCircles’ Privacy Policy. Please read through these Terms and Our policies carefully and let us know if you have any questions.

Changes To Agreement

InnerCircles reserves the right to change, update, add or remove provisions of these Terms at any time. If changes are made to this document, we will notify you by changing the ‘effective date’ of these Terms of Service or our Privacy Policy. We may update these Terms and other policies frequently to align with improvements or revisions to our app workflows and features. InnerCircles may also inform users of changes to our policies by notifications within our app or via email. Users are required to revisit this document periodically to review for any changes to the effective-date and Terms, as not all changes may be presented through direct notifications. Users that have an objection to any modification of our Terms should cease using InnerCircles web-abb or products and services. Continued use of our web-app or products and services, following a notice of changes to these terms, will constitute your acknowledgement and agreeance to the modification of Terms. Users that do not accept these terms, should not proceed with creating an account or otherwise interacting with InnerCircles website, web-app, or products and services.

Proprietary Rights

InnerCircles Property: InnerCircles, name, logo, and visual media are intellectual property of InnerCircles LLC. All rights that are not explicitly granted to users or visitors, within these Terms, are reserved by InnerCircles. InnerCircles permits Creators to present our name or logo on 3rd party platforms, solely for the purpose of promoting their InnerCircle profile and services. Any other publication, reproduction, distribution, or use of InnerCircles’ content is prohibited without direct consent from InnerCircles.

3rd Party Content: The names, logos, brands, and other depictions of 3rd parties, throughout our website and web-app, are intended for identification purposes only; and to communicate use-cases for the web-app’s functionality or to integrate 3rd parties for the purpose of operations. The use of logos, names, brands or other reference to 3rd parties by InnerCircles does not imply partnership, endorsement, or direct affiliation.

User Content: Pursuant to the rights outlined in our Privacy Policy, InnerCircles retains a royalty-free right to (1) display InnerCircle profiles and content submitted by users within our web-app and (2) share Creators’ profiles and content, in order promote our app and your services, unless we receive a request from the Creator to not endeavor to generate business opportunities on your behalf. Creators maintain full-ownership of content, but grant InnerCircles permission to present content within a creator’s InnerCircle profile and throughout our web-app. By uploading, embedding, posting, or otherwise submitting or transmitting content in any form, through InnerCircles, you grant InnerCircles a royalty-free, perpetual, irrevocable, non-exclusive, sublicensable, worldwide license to use, reproduce, distribute, perform, publicly display, or present derivative works of your content. Whereby, the purpose of this license is strictly limited to allowing InnerCircles to publicly display and promote your InnerCircle profile, content or services; throughout InnerCircles’ website, web-app, and social media platforms, or in communication with prospective brands and clients. Creators may request that InnerCircles reframe from sharing their name, InnerCircle profile, or social media in communication with prospective brands and clients, or to remove any reference to their likeness from our social media profiles.

You may receive a request to submit suggestions, recommendations, requests, or other feedback related to how to improve, enhance, or create InnerCircles products and services. By submitting feedback of any kind, whether requested or unsolicited, You agree that such feedback is gratuitous and without restriction, and You grant us a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate any feedback throughout InnerCircles’ products and services; to include any new products or services or innovations or organizations.

3rd Party Links:
InnerCircles may present links to 3rd party websites, throughout our website, web-app, or communications. We claim no affiliation or endorsement of such links. Users that access 3rd party links featured by InnerCircles or our users do so at their own risk.

InnerCircles enables users to feature links on their InnerCircle profiles and throughout communications or transactions. These links may be in the form of social media icons, blog-post text, InnerCircle profile text, attachments, messages, or any other format. We do not endorse links featured or submitted by users and we are not obligated to review these links. Users hereby agree that they are solely responsible and liable for use of any 3rd party links accessed through InnerCircles’ website, web-app, or communications. Users accessing 3rd party links do so entirely at their own risk and are required to follow the Privacy Policy and Terms of any 3rd party links they access or interact with.

The terms and conditions described above are applicable to any 3rd parties that are integrated with the web-app or otherwise presented as an InnerCircles’ partner. Users hereby acknowledge that InnerCircles is not responsible or liable for any issues or damages resulting from (1) registering with Gmail or Facebook, (2) activating a Stripe account, (3) using a Huddle01.com meeting link, or (4) interacting with any other 3rd party integration or link presented by InnerCircles. Users are required to abide by the Policy and Terms stipulated by such 3rd parties. Neither is InnerCircles responsible for any or liable for any issues or damages resulting from accessing 3rd party links presented by Creators or Users within their InnerCircle profiles or communications.

Registration

InnerCircles allows visitors to publicly browse our website and web-app Marketplaces and Creator's InnerCircle profiles. In order to view, access, or interact with certain aspects of the web-app, you are required to create an account. InnerCircles facilitates Brands, Agencies, Creators, Fans, and Clients, through the following account-type options: Creator Profile, Brand Profile, and Fan/Client or Member Profiles. You are required to comply with the terms of this agreement, upon visiting the website or web-app and upon creating and using an account or otherwise interacting with InnerCircles’ Services.

You are not permitted to register for an Account or create a new Account, if you have previously been banned or terminated, or if you do not meet the eligibility requirements defined by our Terms. Upon registering for an account and throughout your use of the web-app, you are required to provide accurate and truthful information; and you agree to keep your information updated if it changes. InnerCircles reserves the right to contact you, require updates, and prohibit use, if it is determined that inaccurate information has been provided.

You are responsible for the confidentiality of your account password and security. Users should contact InnerCircles immediately, if you believe your password or account has been breached in any way. Users that have forgot their password may create a new one by selecting “Forgot Password” on InnerCircles Sign Up page.

Termination of Registration

Terminated Profiles: InnerCircles reserves the right to suspend, terminate, or otherwise close your account; at our discretion. Terminated users may not attempt to create a new account, unless written approval is provided by an InnerCircles Administrator. If your account is terminated, some aspects of your data or transaction history may remain active within InnerCircles web-app and databases. Terminated users will no longer have access to their account or data. If your account has been terminated, all data and profile elements associated with your account may be deleted. InnerCircles may provide assistance in obtaining data or allow time for users to duplicate and save content or data, when appropriate. However, InnerCircles is not responsible or liable for data loss of deleted profiles. Pending transactions, subscriptions, or payments of any method may be either refunded or required to be fulfilled, in accordance with InnerCircles web-app workflows or at the discretion of an InnerCircles employee.

Deleted Profiles: Account holders retain the right to delete their account at any time. Deleting your account may result in permanent data loss of content, profile elements, and communications. InnerCircles is not responsible or liable for data loss of deleted profiles. Deleting a profile may result in the automatic cancelation of active membership-subscriptions or transactions, whereby payment to the account holder may be discontinued accordingly. InnerCircles is not responsible or liable for any pending payments to Creators that are discontinued due to account deletion. End-users (subscribers) are responsible for monitoring and canceling their paid subscriptions – InnerCircles makes no guarantee that pending or ongoing payments will be discontinued, if the corresponding user deletes their profile. Users may also be required to fulfill pending, transactions, subscriptions, or payments of any method. For example, a user may be held financially responsible for making a purchase and deleting their profile prior to fulfilling the pending payment. Payments may be either refunded or required to be fulfilled, in accordance with InnerCircles web-app workflows or at the discretion of an InnerCircles employee. In the instance of an approved refund, InnerCircles is incapable of refunding Stripe processing fees – which equate to ~2.9% of the purchase price.

Intellectual Property Infringement

Users are required to have permission for any post or submission that includes 3rd party content or contains reference to a 3rd party brand, name, person, or their likeness. Users are prohibited from submitting any content associated with 3rd parties without receiving their permission to represent them and extend approval of sub-licenses for use of the content in accordance with these terms.

DMCA Procedures

Pursuant to the Digital Millennium Copyright Act; in accordance with Section 512 of Title 17 (United States Code), InnerCircles has implemented a process for receiving and processing copyright infringement claims. InnerCircles respects the intellectual property of our users and all creators. User submissions containing content that is determined to have violated intellectual property rights will be removed. Repeated copyright infringement offenses will result in account suspension or termination.

Copyright Infringement Submission

If you are a copyright owner or a designated Agent thereof and believe that content on our website or within our web-app infringes upon your copyrights, please submit a written notice to InnerCircles DMCA Agent; in accordance with the specifications outlined below:

Attn: Kristen Olsson, DMCA Agent, InnerCircles LLC

1401 21st Street - STE R
Sacramento, CA 95811

Phone: 508.654.5415
Email: kristen@innercirclesapp.com

Your written notice must include:
- physical or electronic signature of the copyright owner or designated Agent
- identification of the copyrighted work or intellectual property that is alleged to be infringed upon
- identification of the allegedly infringing material within InnerCircles’ website or web-app; and information reasonably sufficient for locating the material that is claimed to be infringing
- adequate information by which InnerCircles can contact You; including postal address, email address, and telephone number
- a statement that You have a good faith belief that use of the alleged copyrighted material or intellectual property is not authorized by the Owner, their Agent, or the Law
- a statement, under the penalty of perjury, that the information in the notification is accurate; and that you are authorized to act on behalf of the copyright or intellectual property right owner

You acknowledge that the notice must be submitted by the copyright Owner or a designated Agent and that if you fail to comply with all of the requirements of this Section, your DMCA notice may not be valid.

DMCA Counter-Notification Submission:
We will notify you (the corresponding user), if we have removed or disabled access to copyright-protected material in response to a validly received DMCA take-down notice. If you believe that your content is not infringing or that you have authorization from the copyright owner, owner’s agent, or by law to use and post the content, you may send our DMCA Agent a Counter-Notification that includes the following information:

- your physical or electronic signature
- your name, address, telephone number, and email address
- identification of the content or material that has been removed or disabled; and information regarding the location of where the content resided prior to being removed or disabled
- a statement that, under the penalty of perjury, you have a good faith belief that the content was removed or disabled as a result of a mistake or misidentification of the content
- a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your provided address is located, or if your address is outside of the United States, for any judicial district in which InnerCircles is located; and that you will accept service of process from the person who provided notification of the alleged infringement

Upon receipt of a valid counter-notification, InnerCircles will forward it to the original Notifying Party who submitted the original DMCA notification. The original Notifying Party (copyright owner or agent) will have ten (10) days to file legal action regarding the allegedly infringing material; and to notify InnerCircles accordingly. If we do not receive any such notification within ten (10) business days, InnerCircles may restore access to the removed or disabled content.

Warranty Disclaimer

INNERCIRCLES IS PROVIDED ‘AS IS’ AND WITHOUT WARRANTY OF ANY KIND. YOU AGREE THAT YOUR USE OF INNERCIRCLES’ WEBSITE, WEB-APP, AND PRODUCTS OR SERVICES SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, INNERCIRCLES, AND ITS OFFICERS AND EMPLOYEES DISCLAIM ALL WARRANTIES OF ANY KIND - WHETHER EXPRESSS, IMPLIED, OR STATUTORY – WITH RESPECT TO OUR WEBSITE, WEBAPP, SERVICES, SUBSIDIARIES, AFFILIATES, OR THIRD PARTY PROVIDERS. ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, NON-INFRINGEMENT, AND ANY OTHER WARRANTY IS EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW.

WE DO NOT PROMISE YOU OR MAKE ANY WARRANTIES THAT (1) THE WEBISTE OR WEBAPP IS FREE OF PROBLEMS (2) OUR WEBSITE OR WEBAPP WILL MEET YOUR REUIREMENTS, (3) PRODUCTS OR SERVICES PURCHASED WILL MEET YOUR EXECTATIONS, (4) VERIFICATION OF USERS OR THAT PRODUCTS OR SERVICES PURCHASED BETWEEN USERS WILL BE DELIVERED OR ARE WITHOUT THE POSSIBILITY OF FRAUDULENT ACTIVITY, (5) ERRORS WILL BE CORRECTED OR UPDATES WILL BE IMPLEMENTED, (6) PRODUCTS OR SERVICES WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR SECURE, (7) PRODUCTS OR SERVICES WILL BE CONSISTENT OR WITHOUT CHANGE. INNERCIRCLES DOES NOT GUARANTEE THAT CREATORS OR USERS’ PRODUCTS OR SERVICES (INCLUDING, BUT NOT LIMITED TO, SUBSCRIPTIONS, EXERIENCES, OR COLLABORATIOS) WILL BE DELIVERED AS MARKETED BY THE USER OR SERVICE PROVIDER. WE DISCLAIM ANY RESPONSIBILITY FOR PURCHASES BETWEEN USERES THAT ARE NOT DELIVERED OR DO NOT MEET USERS’ EXPECTATIONS. INNERCIRCLES DOES NOT ENDORSE USERS OR CONTENT CREATORS PURCHASE OFFERINGS. INNERCIRCLES DOES NOT VALIDATE THE AUTHENTICITY OR CREDIBILITY OF FITNESS INSTRUCTORS, LEGAL PROFESSIONALS, THERAPISTS, TEACHERS, EXPERTS, OR ANY OTHER USER OR THEIR SUBSEQUENT PRODUCTS OR SERVICES. CREATOR PROFILES ARE NOT MONITORED FOR ACCURACY OF ANY INFORMATION. SOCIAL MEDIA FOLLOWER COUNTS, LICENSES, OR CREDENTIALS ARE NOT VERIFIED AND IT IS THE END-USER’S OR PURCHASER’S RESPONSIBILITY TO CONFIRM ANY INFORMATION PRESENTED OR CLAIMS MADE BY OTHER USERS.

DISCONTINUATION OR DISRUPTION TO INNERCIRCLES’ PRODUCTS OR SERVICES MAY RESULT IN LOSS OF REVENUE TO USERS PURCHASING OR PROVIDING CONTENT OR SERVICES; OF WHICH INNERCIRCLES DISCLAIMS RESPONSIBILITY FOR ANY LOSS OF REVENUE OR DAMAGES. INNERCIRCLES RESERVES THE RIGHT TO CHANGE, MODIFY, PAUSE, OR, DISCONTINUE OUR WEBSITE, WEB-APP, OR PRODUCTS AND SERVICES AT ANY TIME. THE MODIFICATIONS PROTECTED BY THIS CLAUSE INCLUDE (WITHOUT LIMITATION) CHANGES TO OUR BUSINESS MODEL, PRODUCTS OR SERVICES AND FEATURES THEREOF, PRICING OF TRANSACTION FEES, AND ACCESS TO THE WEB-APP; WITH REGARDS TO PAYMENT REQUIREMENTS OR ANY OTHER CRITERIA FOR REGISTRATION OR CONTINUED USE. INNERCIRCLES ASSUMES NO LIABILITY OR RESPONSABILITY FOR THE FORMETIONED OR ANY: (1) ERRORS, DEFECTS, NETWORK FAILURES, OR SERVICE INTERUPTIONS, (2) VIRUSES, BUGS, OR OTHER HARMFUL COMPONENETS, (3) UNAUTHROIZED USE OR ACCESS OF OUR WEBSITE, WEBAPP, SYSTEMS, OR THIRD PARTIES, (4) DEFAMATORY, PERSONAL INJURY, OR PROPERTY DAMAGE, OR (5) LOSS OF INFORMATION OR CONTENT EITHER CREATED OR SUBMITTED THROUGH OUR PRODUCTS AND SERVICES.

DESCRIPTIONS OR DEPICTIONS OF APP FEATURES AND CAPABILITIES, PRESENTED ON INNERCIRCLES’ WEBSITE, ARE NOT INTENTED AS A PROMISE OR WARRANTY OF WEB-APP FUNCTIONALITY. DESCRIPTIONS OF FEATURES ON THE WEBSITE MAY INSTEAD REPRESENT APP FUNCTIONALITY THAT IS EITHER UNDER DEVELOPMENT OR A FUTURE ‘PROJECT ROADMAP’ ITEM.

Limitation of Liability

UNDER NO CIRCUMSTANCE SHALL INNERCIRCLES, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND (INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE, OR CONSEQUENTIAL LOSSES OR DAMAGES) EITHER DIRECTLY OR INDIRECTLY RESULTING FROM (1) THIS AGREEMENT, (2) YOUR ACCESS, USE, OR ATTEMPTED USE OF INNERCIRCLES PRODUCTS OR SERVICES, (3) PERFORMANCE, INTERRUPTION, OR DISCONTINUATION OF THE PRODUCTS OR SERVICES, (4) USER CONTENT, INTERACTIONS, OR TRANSACTIONS, (5) LEGAL ACTION TAKEN PERTAINING TO AN INVESTIGATION BY INNERCIRCLES OR LAW ENFORCEMENT AUTHORITIES CONCERNING YOUR USE OF THE PRODUCTS OR SERVICES, (6) ANY ACTION TAKEN REGARDING COPYRIGHT OR INTELLECTUAL PROPERTY RIGHTS, (7) ANY BUGS, VIRUSES, OR OTHER MALICIOUS TRANSMISSIONS, (8) FRAUD, SECURITY BREACH, UNAUTHORIZED ACCESS, MISINFORMATION, DISCLOSURE OR ACCESS TO PERSONAL INFORMATION (9) PERSONAL INJURY OR PROPERTY DAMAGE, OR (10) LOSS OF INFORMATION, CONTENT, OR DATA; WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY; AND WITHOUT REGARD TO WHETHER OR NOT INNERCIRCLES HAS BEEN AVDISED OR OTHERWISE SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL INNERCIRCLES PARTIES BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS, DAMAGE OR INJURY, INCLUDING, WITHOUT LIMITATION, DEATH OR PERSONAL INJURY. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

Indemnity

To the extent permitted by applicable law, you agree to indemnify, defend, and hold InnerCircles Parties harmless, from and against any and all claims, liabilities, damages, losses, and expenses (including but not limited to attorney fees), arising from or associated with (1) your use or access of InnerCircles products or services, (2) your breach of these Terms, (3) your violation of any third party right, including without limitation, copyright, property, confidentiality, or privacy right. You are solely responsible for ensuring that your use of the InnerCircles products or services complies with applicable law and does not violate the rights of any third party, including, without limitation, intellectual property rights. You assume all liability for any claims, suits, or grievances filed against you and all damages related to your use of InnerCircles products or services.

3rd Parties & Links – users may include links on InnerCircle profiles or throughout purchases, or throughout message inbox correspondence. Interacting with links & 3rd parties presented on the website or webapp is at the users sole-discretion and risk. InnerCircles does not endorse links to social media or 3rd party websites – including hyperlinks presented within our app; containing images or logos. You acknowledge and agree that we are not responsible or liable for any damage, losses, or liabilities related to links or your use of the app or website.

Code of Conduct

By using InnerCircles website, web-app, or products and services, You agree to abide by our Code of Conduct and any other restrictions, limitations, or requirements stipulated within this document. Users that violate these terms may be warned, suspended, or banned from the platform; at InnerCircles sole discretion.

Users are prohibited from:

Malicious Activity: Conducting data mining or bots, spam, activity that may be destructive, such as transmission of viruses, worms, or any other harmful code. Users are prohibited from manually or systematically scraping data from web-app in any form. InnerCircles prohibits communications or activity intended to abuse, harass, threaten, or intimidate any person or business.

Content: InnerCircles does not permit content that contains nudity or material that is libelous, slanderous, pornographic, obscene, hateful, defamatory, threatening, violent, predatory, unlawful, or otherwise objectionable; all of which shall be determined at InnerCircles discretion. Users are strictly prohibited from posting, requesting, or otherwise promoting any such content or services. Our code of conduct extends to users’ 3rd party links. We retain the right to suspend or terminate accounts that present links to social media profiles or 3rd party platforms containing content that conflicts with the forementioned restrictions. InnerCircles may require that users remove any such links or choose to deactivate profiles, depending on the severity of the content; and at InnerCircles’ discretion.

Fraud or impersonation: Users are required to submit truthful information upon their registration and profile or throughout communications between users. Users are required to submit a valid form of payment; upon proceeding with a purchase or connecting a Stripe account. Users are not permitted to create or operate a profile on behalf of an individual or service-provider, without authorization from the individual and written consent from InnerCircles.

Intellectual Property: Users are prohibited from posting content that knowingly infringes upon copyright or intellectual property rights; or without proper approval from the property owner.

Improper Storage: Users are prohibited from using InnerCircles’ web-app as a storage device; and without intent of uploading data or content for the purposes of offering Subscriptions or fulfilling Experiences or Collaborations purchases. InnerCircles reserves the right to monitor the content or data uploaded by Users and to require restrictions or deletion of excessive content that exceeds reasonable use or is uploaded without the intent of monetizing the content that is being hosted.

3rd Party Payments: Creators are not permitted to circumvent in-app payment, via InnerCircles’ Stripe integration or future forms of payment facilitation, by promoting & accepting payment for content/services via Venmo, Paypal, or any alternative form of payment. We may approve links to custom-domains or personal websites that promote similar or alternative services. Exceptions may be made for your proprietary sites or services, but InnerCircles may request that you discontinue any promotion of competitors' apps via your InnerCircle profile. Links to 3rd party payment-processing may not be used to accept payment for Experiences or Collaborations that are presented as ‘free’ on a creator’s InnerCircle profile.

Transactions and Payments

InnerCircles facilitates (1) membership-subscriptions and (2) individual-purchases for content, products, or services (experiences, marketplace items, live calls, collaborations, etc.). Creators agree to pay InnerCircles a transaction fee of 10% for revenue received from individual purchases and a 5% fee for revenue from subscriptions and recurring subscriptions. Additionally, Creators agree to pay a Stripe transaction fee of 2.9% plus 30 cents per transaction for individual-purchases received (with the exception of Subscriptions, whereby Creators are not responsible for Stripe fees). Users purchasing a subscription agree to pay for the amount presented by the creator; to be a one-time fee or recurring, depending on what the Creator offers and the Purchaser selects. Users purchasing a subscription agree to pay the stripe transaction fees of 2.9% plus 30 cents per transaction. InnerCircles’ Stripe business-account is charged transaction fees for Creator subscriptions; whereby we receive reimbursement through fees paid by the purchaser (client/fan). This workflow may sometimes result in a payout discrepancy of a few cents. Creators hereby understand that subscription-payouts may not be exact and accept the minimal discrepancy in Stripe fee calculations. InnerCircles conducts transactions through US Dollars. Creators agree to any additional Stripe fees pertaining to their specific transactions, such as a 1% fee for international and currency conversion transactions. Stripe accepts payments from anywhere in the world, but will only make payouts to account-holders in specific countries. In order to receive payment through our web-app, Creators must create or connect a Standard Stripe Account. Creators must reside in or have a bank account in a country supported by Stripe, in order to receive payouts through InnerCircles’ web-app. The countries that Stripe facilitates payouts to are listed here - https://stripe.com/global.

InnerCircles is not responsible for any additional contributions or payments associated with transactions or revenue received, such as product purchases, equipment, taxes, retirement benefits, healthcare, social security, or any other contributions.

Transaction Worflows

The following is a textual-outline of InnerCircles’ transaction workflows. By accepting these terms, You agree to the payment conditions and stipulations detailed in the workflows below. Users [making a purchase] agree to pay the full amount for the content, product, subscription, or service purchased; in accordance with the transaction and payment workflows and policies detailed below. Users are also required to fulfil any additional payment terms or conditions agreed to with the Seller, through InnerCircles direct-messaging, such as an attached contract or other stipulations. InnerCircles reserves the right to change or update our transaction and payment workflows. Users are advised that Stripe may make updates to their payment processing procedures, which may affect InnerCircles’ transaction fees and Stripe payouts. Users should revisit and review InnerCircles’ Terms and stripe.com payout procedures accordingly.

Subscriptions:
Subscription Tiers are presented within the ‘InnerCircle’ tab of a Creator’s InnerCircle profile. Subscriptions may include access to exclusive content (photos, documents, links, videos, etc.), virtual events, community chat, or other content & services that are only available to paid-subscribers. InnerCircles is not responsible for the quality of content provided by the Creator. InnerCircles is not responsible for the deliverables presented on a Creator’s InnerCircle profile or a Creator’s failure to fulfil the content/services described in their Subscription Tiers. InnerCircles will make an effort to refund subscribers, in the instance of fraudulent activity or policy infringement, but does not pursue refunds for complaints regarding the quality of a Creator’s content/services or lack thereof. Any other complaints pertaining to the content presented on a Creator’s InnerCircle or their Subscription services should be directed to the Creator.

Users may subscribe to monthly, semi-annual, or annual subscriptions, depending on the Subscription Tiers presented within a Creator’s InnerCircle. Subscription purchases are reoccurring and will be billed continuously, unless canceled by the subscriber. Access to the content & services included within a Subscription will be immediately discontinued upon cancelation. Users should coordinate any subscription-cancelation with the original date-of-purchase, if they would like to maximize accessibility of content.

Experiences:
1. Experiences: [Live Call, Video Message, Direct Messages, Virtual Events, Marketplace items, & Personalized content/services]. Upon purchase - an inbox will be generated for direct-message communication and delivery of content/service, between the purchaser and Creator. Experiences purchases are delivered by the Creator, through uploading or linking content via the message-inbox attachment icon
2. Payment & Delivery: Payment for Experiences transactions will be temporarily captured from the purchaser upfront. The creator is required to ‘Approve’ the purchase request (within 5 days and/or before the Due Date) in order to capture and process the payment. The request will otherwise be automatically 'Declined' and payment will be refunded to the purchaser - in order to avoid non-refundable Stripe processing fees. Content/Services for Experiences purchases - involving Video Messages, Direct Messages, or Personal experiences – are due within 10 days from the date of purchase – unless otherwise stipulated by the Creator and agreed upon by the purchaser. Live Call & Virtual Event due-dates are determined by the creator – being the date/time selected for the event. Creators must select “confirm-as-complete” following the completion and delivery of any Experience purchase – within 48hours of the Due Date. The purchaser will have the option to Request Refund for overdue transactions. However, InnerCircles is not capable of refunding Stripe processing fees of ~2.9% - for payments that have already processed. Alternatively, the purchaser may choose to allow the Creator additional time to deliver the content/service. Following the creator's 'confirmation' of a successful transaction, the purchaser (fan/client) will be provided the option to either ‘confirm’ the transaction as complete [and therefore Successfully Close the transaction] or *dispute the transaction.
The only exception to the payment workflows of Experiences purchases is for ‘Marketplace’ items. The ‘Marketplace’ icon within the Experiences page of a Creators’ InnerCircle profile, allows the Creator to present content behind a paywall. For example, the Creator may offer an on-demand video. Whereby, the fan/client will receive immediate access upon purchase. Payments for marketplace items are processed immediately and do not require further action from the Creator to approve and capture the payment.
3. Content Rights: Recipients of content/services purchased through the Creator’s ‘Experiences’ offerings [Live Calls, Video Messages, Direct Messages, Marketplace, Virtual Event, or Personalized content & services] may not publicly display, reproduce, or promote content/services received – such as on social media – unless otherwise explicitly approved by the Creator. Video Message and other content/services offered to end-users (Fans/Clients) are intended for personal use only; purchase of the content/service does not grant any form of license or ownership to share, reproduce, sell, or promote the content. InnerCircles is not responsible for any claim to damages, royalties or intellectual property infringements, of content shared publicly, by any users that violate these terms-and-conditions.
4. Processing Fees: Stripe processing fees of 2.9% plus 30 cents per transaction will be deducted from the purchase amount or payment (with the exception of Subscription payments). InnerCircles commission-fees are also deducted from the purchase amount. InnerCircles commission fees are 10% of transaction value for all Experiences (Live Calls, Video Messages, Direct Messages, Personalized, Virtual Events, Marketplace posts), unless an individual waiver or discount has been granted to the Creator.

Livestreaming & Virtual Events
InnerCircles facilitates individual and group virtual events. Whereby, Creators may choose to either provide a 3rd party link or select for InnerCircles to automatically generate a Huddle01.com meeting link. Creators must join Huddle01 meetings prior to their attendee(s), in order to be granted Admin Rights to admit attendees & configure call settings.

Creator & Brand Collaborations:
Creators may present individual Creator & Brand Collaboration service-offerings and/or choose to activate Collab Requests to be presented on their InnerCircle profile and populated within InnerCircles' marketplace. When activating Collab Requests, Creators or Brands may submit a custom-request to the Creator. Users who have registered with a Creator-profile or Brand-profile will have access to purchase the Creator Collabs or Brand Collabs presented on a Creator’s InnerCircle profile.
Payment: The purchaser (Creator or Brand) will first make a ‘Request’ to ‘Get Started’ and initiate the transaction from either the Creator’s InnerCircle profile or the InnerCircles’ Collab marketplace. The Creator offering the content/service must “Approve” the request, in order to enable the purchaser to proceed with making payment. Contrary to ‘Experiences’ purchases, Payments for Creator & Brand Collaborations will process immediately and do not require further “Approval” from the Creator to capture & process the payment.
Delivery: The due-date for the Collaboration purchase will be determined by the Creator upon creating the Collab post-offering within their InnerCircle profile. For custom requests, submitted through the Request Collab form on a Creator’s InnerCircle profile, the Creator or Brand that is making the request will propose a due-date. For both Custom-Requests and Brand-Collab purchases, the Creator will be presented the option to submit a Counter Offer prior to approving the request. In which, the Creator may require a different price or due-date, depending on the details of the request. It is important that Creators submit a due-date that will provide them with ample time to deliver the content/service and complete the transaction on time. After delivering the purchased content/service, Creators must select Confirm-as-Delivered to signify that the transaction has been completed within 48hours of the established due-date. Purchasers will have the option to Request Refund for Collaboration transactions that are 48hours past-due, unless the Creator is granted additional time by the purchaser. However, InnerCircles is incapable of refunding the purchaser for Stripe processing fees.
Processing Fees: Stripe processing fees of 2.9% plus 30 cents per successful transaction, will be deducted from the payment upon purchase. Creators are responsible for InnerCircles commission-fees and should price Collaborations accordingly. InnerCircles commission fees are 10% of transaction value for all Collaboration transactions, unless an individual waiver or discount has been granted to the Creator.

Disputes: The purchaser will be provided the option to Confirm or Dispute transactions that are delivered on time by the Creator. The purchaser must Dispute the transaction within 7days of receiving the Delivery notification, after which the transaction will be final. Disputes that are not resolved between the purchaser and Creator may be ‘Escalated’ to InnerCircles by either party. InnerCircles' will automatically be notified upon selecting the 'Escalated Dispute' Button - our team may also be contacted at support@innercirclesapp.com. InnerCircles will review disputes that consist of the Creators’ failure to deliver the content/service or any potentially fraudulent activity. However, InnerCircles does not guarantee that the purchased content/service provided will meet the purchaser’s expectations and is not responsible for reviewing or refunding disputes related to quality complaints or agreement details. InnerCircles does retain the right to review such complaints and pursue a refund or mediation on the purchaser’s behalf - in the instance that there are multiple complaints for the same Creator or if there is significant negligence pertaining to the agreed content/service that may indicate the Creator acted fraudulently or acted with conspicuous disregard for the agreed deliverables. InnerCircles retains the right to make determinations for disputes on this basis; at our sole discretion. The purchaser accepts that InnerCircles is not responsible for providing reimbursement for complaints related to the quality or deliverables of any content/service provided. In the instance that InnerCircles is unable to make a clear determination or successfully mediate a mutual-agreement between the two parties - the purchaser's refund request must be addressed to the Creator directly.
Live Call & Virtual Event Disputes: InnerCircles has limited ability to verify the occurrence of Live Calls or Virtual Events. Users purchasing these services do so at their own risk and without guarantee or expectation of refunds for unattended meetings. InnerCircles will pursue a refund on the purchasers’ behalf, only if it is evident that the meeting did not occur. For instance, InnerCircles may act on disputes related to a Virtual Event, if numerous attendees submit claims that the Creator did not attend. InnerCircles may also take action, if there are multiple disputes involving the same Creator.

Jurisdictional Law

These Terms and your agreement herein shall be governed by and construed in accordance with the laws of the State of California. Any dispute arising out of or related to this Agreement or use of the app shall be subject to the exclusive jurisdiction of the state and federal courts located within the County of Sacramento, California. The parties consent to the personal jurisdiction of such courts and irrevocably and unconditionally waive any objection to the laying of venue of any suit, action, or proceeding.

InnerCircles is established in Sacramento, California and operates within the United States of America. You are not permitted to use our website, web-app, or products and services in any way that conflicts with the laws of the jurisdiction where You use our Services. You are solely responsible for abiding by applicable jurisdictional law within Your territory of use.

Eligibility

1. Age Requirements –
General Use & Fan/Client Registrants: Users must be 13 years-old to register with a Fan/Client account – written approval from a parent or legal guardian is required for users under the age of 18 years-old. The Parent or legal guardian must agree to supervise your use of the site and provide approval for any purchases.

Creators: Users are required to be 16 years-old to register with a Creator account. Written approval to InnerCircles is required from a parent or legal guardian for users under 18 years-old to register with a Creator account or to offer content/services on the Site. Parents/Guardians are also required to approve and monitor the content/services offered. Stripe (our payment processing partner) will require additional verification from legal guardians of users under the age of 18 years-old. Whereby, legal guardians must add themselves as the Stripe account owner, before your Stripe account can accept charges and before Stripe transfers funds to your bank account. Upon creation of a Stripe account, Stripe will contact you to provide the following information pertaining to your legal guardian:
• Fist/Last Name
• Date of Birth
• Last 4 digits of Social Security Number (for US Citizens)
• Postal Address
• A statement from them saying they consent to your agreement to abide by Stripe’s Terms of Service
• Stripe may also request a copy of the legal guardians ID, if unable to automatically verify information
Brands & Agencies: Users representing a company, by registering with a Brand account, must be 18 years-old

2. You comply with these Terms and InnerCircles’ Code of Conduct
3. You have not been formerly banned or removed from site

Contact Us

If you have any questions regarding these Terms or otherwise need to contact us, an InnerCircles Administrator may be reached by email at support@innercirclesapp.com. You may write to us at Our (Registered Agent's) physical address, with respects to legal or copywrite matters, at the following postal address. Please include “Important Legal Matter” on front of envelope to ensure delivery to InnerCircles. For copywrite related matters, please see the detailed instructions above for DMCA procedures. For all other contact that does not require written-communication, we recommend contacting us via email for a faster response.

InnerCircles LLC
1401 21st Street - STE R
Sacramento, CA 95811